SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 1-3 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-2 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homeandvitality.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of homeandvitality.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not only does this item boast a cool design but also perfectly complements my Japanese-inspired bedroom theme. It adds value to both the functionality and visual appeal of my space while maintaining consistency with the overall interior scheme. This successful integration reaffirms why thoughtful selection based on individual taste can make all the difference in achieving your desired home decor outcome.
Metal is sharp in the corners so be careful! But looks good overall. Swings wherever it wants. Can’t be picky with the position
So pretty! The gold is very nice not the brassy yellow gold you sometimes see. Can't wait to get this hung up.
I'm totally in love with this pendant light! It's made from high-quality copper, and you can tell it's built to last. The warm glow it emits is just perfect for cozy evenings at home. 😍
Wow, what a beautiful piece of lighting decor! This copper pendant light brings such a warm atmosphere to my dining area. And knowing that it’s durable due to its top-notch material makes me even happier about this purchase!
The elegance exuded by this pendant light is unmatched—truly elevates any indoor space into something more sophisticated ✨
This hanging lamp has added such an elegant touch to my living room. I really appreciate its compatibility with E14 bulbs - so convenient! Plus, the fact that it’s certified for safety gives me peace of mind.
If there's one thing that stands out about this luxury hanging lamp—it's definitely how well-crafted and sturdy it is—a true testament of durability!
Just installed this gorgeous hanging lamp in our entryway, and we're already getting compliments on how inviting our home feels now. Definitely recommend if you're looking for something stylish yet functional.
This lamp was exactly what I needed to complete my modern-themed living room—its design fits perfectly without being too overbearing or flashy 🌟
What a fantastic addition to my traditional-style kitchen—the design blends seamlessly while still making quite the statement!
The quality of the material used in this pendant light is beyond impressive! High-grade copper ensures longevity while also adding a luxurious feel to any space.
Purchased two of these stunning lamps for my restaurant, and the warm, inviting atmosphere they create is just incredible. Plus, the safety certifications provide an extra level of comfort.
I've always been a fan of copper accents in home decor—this pendant light didn't disappoint! The quality is top-notch and it adds such a luxurious touch to my space 🌟
Such an elegant design that fits perfectly with any decor style!
The warmth this pendant light brings into any room is simply amazing. It’s not just about lighting up a room—it's about creating an atmosphere 😊
This luxury copper pendant lamp provides more than illumination; it creates ambiance, mood and character—a must-have piece for anyone looking to enhance their interior decor.
Just when I thought my study couldn’t get cozier! This hanging lamp emits such a warm glow that makes reading time even more enjoyable 👍
I was skeptical at first but once we got it installed...wow! The elegance this pendant light added to our living area is undeniable. Highly recommend!
Love love love this product! 💕
You can tell when something’s made from high-grade materials—and this hanging lamp definitely falls under that category. A worthwhile investment for sure!
An absolute gem! This pendant light has become the centerpiece of conversation whenever we have guests over. Its stunning design coupled with safety certifications make it worth every penny ✨